wondering....

where this week went.....
last night we attended the VBS performance at church, my niece, neighbor and many daycare kids were in it.... It sure has changed from when I went to bible school. Fun program, and only a 1/2 hour service, very kid friendly. Rose enjoyed the music, dancing and clapping along. Yahaira fell off the pew, good thing for diaper padding...never a dull moment :)
Beckie left yesterday for WeFest....she was very excited to be attending. Cassandra is going to the cities this weekend, valleyfair/science museum are on her agenda. Hard to believe summer is almost over and soon school will be starting.
We switched our phone serive to Mediacom in June, we have had cable and internet thru them for years with very few problems. As soon as we switched it everything stopped working. If I had phone I didn't have internet or vice versa. After about two weeks of no phone service or very sporadic we decided to just switch back to sprint now Embarq. Of course I wanted to keep my number (big mistake) so we had to request that mediacom release our number could take up to 10 days Embarq said. well we are well over 30 and still no number released, so last night I tried calling mediacom to see if the could explain the hold up, of course they couldn't, but the customer service rep was trying to be helpful and gave me a number to call in the morning when the correct tech's would be in. Called it this morning, omg rude doesn't begin to touch how this person responded. Said the number I called was an internal number and I had no right calling it. Ok like I would know that. Told me to never call it again and hung up on me. Ok so now I'm a bit crabby, ok very crabby. so I call mediacom and wait out the button pushing/hold game for 30 minutes and when I finally talk to a "live" person I explain what happened she was very kind, shocked actually, and then she puts me on hold, 2o minutes later she comes back with a we are still searching, and 30 minutes after that someone comes on and explains that the reason my number can't be released is because they are submintting the wrong address. WHAT??? I said so she reads the address to me and I'm like that is my address, no she said the address on file with us has the N (for north) at the end of the address not in the middle YOU HAVE GOT TO BE KIDDING ME I said...also she said they spelled out Saint we have it as St. ok I said how many "Saint" James do you think are in Minnesota, well we can't take the chance it has to match identically. So for over a month they are refusing to release my number due to the placement of the letter N "did you mention at all when you refused to release my number as to why you wouldn't release it?" "No" she said "that would be data privacy we are not allowed to share such info" "did you think to call me and question why a company is trying to switch my number?" No you're the one switching it's not our responsibility to contact you. "so" I said "just what is your responsibility? " no answer of course. So once again we try to get our number released over a 1/2 dozen attmeps to date. Wondering why I didn't just go ahead a switch numbers, ( at the time thought it would be a major headache switching but hey it's been a headache this way) so we give it another try if not done by tomorrow we will be switching numbers I absolutely refuse to pay mediacom another month of service. Unbelievably poor customer service and very poor phone service. Did I mention that we still don't have a working phone most days. Sometimes you can call out, sometimes you can't. Sometimes it rings in, often it doesn't. Now that's a quality product. If you're thinking of switching to mediacom I would caution you on that move. Unless you like headaches.